Disability and Access coordinates sign language interpreting and communication access real-time translation (CART) services for The University of Texas at Austin. Please review and follow the guidance below to request services.
I am a Student
The University of Texas at Austin will cover the cost of providing sign language interpreting or CART services for Deaf or hard of hearing students registered with Disability an Access (D&A). In turn, students are responsible for making timely submission requests for service in their classes, related academic requirements, meetings with a teaching assistant (T.A.) or professor, and non-academic out-of-class activities sponsored by the University. Deaf or hard of hearing students that are registered with D&A can submit a service request using the Sign Language Interpreter/Captioning Services Request For UT Students.
If you have not registered for services with D&A, please follow the registration process to get started. Students with questions can call or email D&A:
- Phone: 512-471-6259
- Videophone: 512-410-6644
- Email: email@example.com
For more information, including an overview of student responsibilities and the “no-show” policy, please visit the Disability and Access website.
I am a Faculty or Staff Member
The University of Texas at Austin will cover the cost of providing sign language interpreting or CART services for Deaf or hard of hearing employees approved for workplace accommodations by the University ADA Coordinators. In turn, employees are responsible for making timely submission requests for service in advance of a meeting or other work-related activity, including trainings and conferences (on or off campus) in which they require services in order to fully participate. Deaf or hard of hearing employees can submit a service request for sign language interpreting or CART services using the Sign Language Interpreter/Captioning Services Request for UT Faculty/Staff.
If you have not registered for workplace accommodations, please follow the Accommodation Request Process to get started. Employees with questions can call or email the University ADA Coordinators:
- Phone: 512-471-7107
- Email: firstname.lastname@example.org
I am a School or College Department
Schools and Colleges hosting an event or program on campus are responsible for covering the cost of providing sign language interpreting or CART services. Examples of campus events that are required to cover the cost of providing services includes, but is not limited to, University Commencement, individual School or College graduation ceremonies, University sponsored youth summer camps, performances at one of the University’s performing arts venues, a University sponsored conference, etc..
If you are a contact for a School or College department that is hosting an event or program on campus and have received a request to provide sign language interpreting or CART services from a participant and/or member of the general public, then please submit the Departmental and Campus Event Sign Language Interpreter/Live Captioning Request Form.
To secure services, the request form should be submitted as far in advance as possible, but at least three (3) business days in advance of the requested date of service. Last minute requests cannot be guaranteed, though attempts will always be made to secure interpreting/captioning services.
If you need to cancel services, you must email D&A Deaf/HH Services at DHH@austin.utexas.edu at least 24 business hours (Monday through Friday, 8am-5pm) in advance to avoid any charges. Departments must provide an account number for the charges to be billed through Interdepartmental Transfer (IDT) approximately 4-6 weeks after the event has taken place.
If you have questions regarding the cost and billing for your event, please email DHH@austin.utexas.edu.
I am a Visitor
Members of the general public who are visiting the campus to participate in a University event or program should contact the department sponsoring the event to request sign language interpreting or CART services. Visitors should submit a request to the sponsoring department at least ten (10) business days in advance of the event or program. Requests placed after that time will be accommodated if possible.
To request services for a performance at Bass Concert Hall, McCullough Theater, Bates Recital Hall, Brockett Theater, or Payne Theater, please email the Ticket Office at email@example.com.
To request services for a performance at the Blanton Museum of Arts, please email the Visitor Services Team at firstname.lastname@example.org.
To request services for a performance at the Moody Center, please email the Guest Services Team at GuestServices@moodycenteratx.com .
For all other requests, please contact the sponsoring department.